Shipping Information

Apex Pharmacy, Homecare and Nutritional Center will ship mailable orders by either Federal Express or USPS Priority Mail. Apex also offers free local delivery of prescrptions and free delivery of lift chairs, ramps and other homecare items purchased through us.

All orders ship from our store in Hamden, CT. We can also provide guaranteed Overnight and Two Day, service at extra cost.

MOST online orders will ship the same day if placed before 2:00 PM EST (not counting week-ends/holidays). If your order will be delayed we will notify you by email and/or a phone call.

  • Your orders are trackable and insured.
  • Most of our shipments in the Northeast region are delivered in just one day.
  • Your shipping charge is automatically calculated at checkout based on weight, distance, and extra services, if requested.

Please note: Overnight, 2nd and 3rd day shipping does NOT include weekend days or holidays. For example items shipped 'P-1 Overnight' on a Friday will arrive on Monday.

Apex Pharmacy ships by FedEx and US Post Office Priority mail. Please provide a street address (not a P.O. box) for shipping when you place your order.

All items that are marked as HEAT SENSITIVE are kept cold in our store, and are shipped carefully wrapped. (Keep in mind that ice packs will thaw during shipping, especially in warmer weather)

We strongly reccomend expedited shipping (overnight or 2nd day) during hot weather, or if you live far from our shipping location (Hamden, CT 06514)

Please specify overnight, Saturday delivery or other special shipping options at check out.

All free and $5.99 shipping offers are for domestic ground shipping only.

TheApexStore.com website accepts US domestic orders only.

About Returns

100% satisfaction guarantee!

RETURNS ARE MADE SIMPLE

Apex Nutrition Center offers only the highest quality products. Your good health and 100% satisfaction are our primary concern. You may return any item, subject to the following terms:

  • Return any unopened, undamaged items to us within 30 days and we will refund your money.
  • When we receive your package we will credit the card you paid us with for the full purchase price of your product. No questions asked.
  • Products returned after 30 days will have a 20% restocking fee and we are not able to accept returns on products after 60 days. 
  • Refrigerated items must be returned with an ice pack and labeled "refrigerate on arrival".
  • Special order returns: If you need to return/exchange an item that Apex special ordered by your request, there will be a 25% restocking fee.

For any other questions, please call

203-281-6571 Monday-Friday 8:30AM-7:30PM, Eastern Time

or email us at ApexInHamden@gmail.com

Can't find what you are looking for on our site?

No problem! Apex Nutrition Center has dozens of quality brands and thousands of items that are not listed on our site. Chances are we have or can get the product, brand, size and quantity you are looking for. Please call or email us and we will reply promptly. Most special orders take only a day or two to fill.

We thank you for choosing Apex Pharmacy, Homecare and Nutritional Center as your online wellness supplier.

Please make sure you unblock any correspondence coming from the "@theapexstore.com" domain from your spam/junk mail filters so that our messages will be sure to reach your inbox.